| 8.30 - 9.00 |
Day One
Registration of participants and morning coffee
|
| 9.00 |
Opening of the Congress
Leszek Pawłowicz, Director of the Gdansk Academy of Banking
Andrzej Roter, Director of the Conference of Financial Companies in Poland (KPF)
|
|
| 9.00 - 10.00 |
Opening Session
Consumer finance in the period of crisis of confidence
- Victor Pynzenyk - Minister of Finance of Ukraine *
- Janusz Palikot - Chairman of the Extraordinary Committee of the Parliament "Friendly State"
- Jerzy Pruski - President of PKO BP SA
- Grzegorz Piwowar - Vice President of the Management Board President of Pekao SA
- Wojciech Kwaśniak - Advisor to the President of National Bank of Poland
- Dariusz Filar - Member of the Monetary Policy Council
|
| 10.00 - 10.20 |
Questions to panel participants |
| 10.20 - 11.00 |
Coffee break |
|
| 11.00 - 12.20 |
Session I
Development prospects for consumer finance market
- moderator Antoni Magdoń
- Prognoses for consumer finance market and mortgage market:
- in Poland - dr Błażej Lepczyński, prof. Leszek Pawłowicz,
Marta Penczar, The Gdańsk Institute for Market Economics
- in Ukraine - Roman Oleyniuk, Kredo Bank
- Regulatory and legal framework on consumer finance and mortgage markets
- How to enter the consumer finance market?
- in Poland - Mariusz Karpiński (President of the BWE SA), Paweł Miller (President of the Allianz Bank SA), Wojciech Sobieraj (President of the Alior Bank SA)
- in Ukraine - Wojciech Kąkol, CEO Dogmat Ukraine
|
| 12.20 - 12.40 |
Questions from delegates |
| 12.40 - 14.00 |
Lunch |
|
| 14.00 - 15.00 |
Session II
Evolution of client segmentation
- moderator Andrzej Pyka
- Creating customer value and owners financial success - Tadeusz Woźniak
- Customer profile on consumer finance market in Poland
- Customer profile on consumer finance market in Ukraine - Andrzej Pyka (Partner, Accenture)
- From segmentation to customisation - knowing your customer as a key success factor
in consumer finance market - Paweł Komornicki (President of the SPSS Polska)
|
| 15.00 - 15.20 |
Questions from delegates |
|
| 15.20 - 16.40 |
Session III
Evolution of distribution channels
moderator Michał Macierzyński
- Traditional distribution channels in Poland and Ukraine
- Home Credits - Marcin Niewiadomski (Member of the Board of Provident Polska SA)
- Bank branches today and tomorrow. Similarities, differences and prospects for Poland and Ukraine - Maciej Meder
- Role of Internet as a distribution channel for retail financial products - Michał Macierzyński (Bankier.pl)
- Role and position of intermediaries and financial advisors in retail banking products sales - Adam Barembruch (Gdańsk University)
- Cooperation of financial institutions and retail chains on consumer finance market - Dariusz Solski (Director, Accenture)
|
| 16.40 - 17.00 |
Questions from delegates |
| 20.00 - 22.00 |
Banquet |
|
| 09.00 - 09.30 |
Day Two
Registration of participants and morning coffee
|
|
| 09.30 - 10.30 |
Session IV
Evolution of products offered on consumer finance market
with regard to creating value for clients
- Evolution of consumer lending products structure - Tomasz Janiszewsk/Agata Kozieł-Chełmińska (PricewaterhouseCoopers)
- Development prospects for credit cards market in Poland - Małgorzata O'Shaughnessy - VISA
- Innovations on home lending market - Tomasz Janiszewsk/Agata Kozieł-Chełmińska (PricewaterhouseCoopers)
- reverse mortgage
- interest only
- buy-to-let
- Cross-sales of lending and insurance products - Tomasz Janiszewsk/Agata Kozieł-Chełmińska (PricewaterhouseCoopers)
- Influence of safety regulations and risk of crisis upon credit sales - Tomasz Janiszewsk/Agata Kozieł-Chełmińska (PricewaterhouseCoopers)
|
| 10.30 - 11.00 |
Questions from delegates |
| 11.00 - 11.30 |
Coffee break |
| 11.30 - 12.40 |
Recapitulation and conclusions session
Round table discussion
"Key factors in gaining competitive advantage on consumer finance market in Poland and Ukraine":
Mirosław A.Bieszki, Mariusz Karpiński, Sławomir Lachowski,
Antoni Magdoń,
Artur Maliszewski, Krzysztof Mędrala, Małgorzata Zbierada-Tyszkiewicz
|
| 12.40 - 13.00 |
Questions from delegates |
| 13.00 - 13.10 |
Closing of the Congress
Leszek Pawłowicz, Andrzej Roter |
